Still – for a single payment software, I don’t mind the minor inconveniences. I also said that they were really good for the price, but the features were a bit lacking in comparison to others. One of the companies I talked about before is RemoteUtilities. You pay a relatively small amount and get the software always updated – the company gets revenue that they can use to continue development. Lots of companies have moved from their older models to subscription. So we’ve moved deep into 2022 and the landscape has changed where IT is concerned. Contact me beforehand so we can arrange the remote support and discuss which tool is best to be used. AnyDesk has a free option which works for most one-off support if needed. I do have a perpetual license for TeamViewer 11 and can use that if needs be. In ClosingĪs stated in the previous post, I’m moving fully to Remote Utilities because clients (in Jamaica) don’t want to support the subscription model. You may also use TeamViewer 11 if you have access to that. Remote Utilities currently does not support Mac, so I have no choice but to use that for now. If you happen to need support on Mac then please follow the instructions for AnyDesk in the link below. This installs the host which will allow me to connect whenever you call/message for remote assistance. The second option is for persons that will be using support on a regular basis. While it does ask for elevated privileges, you can bypass this if you do not have administrative rights to your system. The first option is for persons that need immediate support and do not want unattended access. Depending on what your needs are we will use either #1 highlighted in red, or #2 highlighted in blue. Once that page loads there are again a number of options.
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